At Dxbrush we’re committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy below to understand how we handle deliveries across the UAE and beyond.
📦 Order Processing
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All orders are processed within 1–2 business days (excluding weekends and public holidays).
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You’ll receive a confirmation email once your order is placed, followed by a shipping notification with tracking details once dispatched.
🇦🇪 Domestic Shipping (UAE)
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Standard Delivery: 2–4 business days
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Express Delivery: 1–2 business days (available in select cities)
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Shipping is free on orders over AED 150. For orders below this amount, a flat rate of AED 15 applies.
🌍 International Shipping
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We currently ship to select international destinations. Delivery times and rates vary based on location.
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Customs duties and import taxes (if applicable) are the responsibility of the customer.
🚫 Delivery Exceptions
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We do not ship to P.O. Boxes or military addresses.
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Delays may occur during peak seasons, holidays, or due to unforeseen circumstances (e.g., weather, customs clearance).
🔍 Tracking Your Order
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Once your order is shipped, you’ll receive a tracking number via email.
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You can monitor your shipment status anytime using the provided link.
📬 Failed Deliveries & Address Issues
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Please ensure your shipping address is accurate. Dxbrush not responsible for delays or losses due to incorrect or incomplete addresses.
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If a delivery attempt fails, our courier will contact you to reschedule.
💬 Need Help?
For any shipping-related inquiries, feel free to contact our support team at 📧raheelahmadshopify@gmail.com